Shipping policy
Shipping Policy
Thank you for choosing CardiPaiva Beauty for your skin and self care and beauty needs. We strive to provide a seamless and transparent shipping experience for our customers.
1. Order Processing Times
All orders are processed within 1 to 2 business days (excluding Sundays and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped out.
- High-Volume Periods: During sales or holiday seasons, please allow for additional processing days.
- Cut-off Times: Orders placed after 11:00 PM EST will begin processing on the following business day.
2. Domestic Shipping Rates & Estimates form $6 - to $23 depending on the Carrier selected or shipping method applied.
Shipping charges for your order will be calculated and displayed at checkout.
3. International Shipping
we currently offer international shipping to the following countries: [ Canada European Countries and the rest of the World.
- Shipping Costs: International rates are calculated based on weight and destination at checkout.
- Customs & Duties: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. CardiPaiva is not responsible for these charges if they are applied and are your responsibility as the customer.
4. Shipping Restrictions & Skincare Safety
Due to the delicate nature of skincare products:
Temperature Sensitivity: We recommend monitoring tracking to ensure products are not left in extreme heat or cold for extended periods.
- Hazardous Materials (HAZMAT): Products containing alcohol (e.g., certain perfumes or nail polishes) must be shipped via Ground Transportation only and cannot be shipped via air or internationally.
- P.O. Boxes: We don't ship to P.O. Boxes or APO/FPO addresses.
5. How Do I Check the Status of My Order?
When your order has shipped, you will receive an automatically email notification from us which will include a tracking number you can use to check its status. Please allow 12- 24 hours for the tracking information to become available.
6. Damages & Lost Packages
CardiPaiva is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
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7. Returns & Refunds
For detailed information on our return process, please visit our Refund Policy section
in our website contact information.
8. Return and Shipping Address
Send to:
CardiPaiva Beauty
63 Egmont ST, Brookline MA, 02446, United State
Contact Us
If you have any further questions, please contact us at:
Email: Support@cardipaivabeauty.com
Phone: +17742570717